Services marketing : Integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D Gremler

Thông tin tác giả: Zeithaml, Valarie A, Bitner, Mary Jo

Services marketing : integrating customer focus across the firm / Valarie A Zeithaml; Mary Jo Bitner; Dwayne D Gremler

Thông tin tác giả: Zeithaml, Valarie A, Bitner, Mary Jo, Gremler, Dwayne D.

Services marketing :Integrating customer focus across the firm /Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler

Thông tin tác giả: Zeithaml, Valarie A, Bitner, Mary Jo, Gremler, Dwayne D.

Services Marketing :Integrating customer focus across the firm /Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.

Thông tin tác giả: Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D.

Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler.

Thông tin tác giả: Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D.

Services marketing,integrating customer focus across the firm

Thông tin tác giả: Zeithaml, Valarie A.,Bitner, Mary Jo.,Gremler, Dwayne D.

Services marketing: integrating customer focus across the firm

Thông tin tác giả: Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D.
Thông tin xuất bản: McGraw Hill 2022