Consumer Behavior: Women and Shopping

What does shopping mean to American women? This question is the focus of our book. We profi le the American woman and examine how life has changed since her grandmother was young. Women have many choices about when and where to shop; thus retailers need to understand her needs and wants to attra...

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Tác giả chính: Huddleston, Patricia, Minahan, Stella
Định dạng: Sách
Ngôn ngữ:English
Thông tin xuất bản: Business Expert Press 2012
Chủ đề:
Truy cập trực tuyến:http://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/31629
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spelling dlu-DLU123456789-316292014-01-20T06:00:11Z Consumer Behavior: Women and Shopping Huddleston, Patricia Minahan, Stella Consumer socialization Shopping malls What does shopping mean to American women? This question is the focus of our book. We profi le the American woman and examine how life has changed since her grandmother was young. Women have many choices about when and where to shop; thus retailers need to understand her needs and wants to attract and maintain her business. We provide a brief history of retailing in the United States to show how the retail industry has changed as women’s lives have changed. Malls have contributed to the development of contemporary society, particularly as a site for relaxation and social connections outside of the home. We examine shopping as a life skill and a craft that is taught, both indirectly and deliberately by parents, particularly mothers. Our research identifi ed fi ve distinct types of shoppers. Most women tended toward or were clearly identifi able as one of these fi ve types. We delve into each shopping typology and discuss the underlying motivations for the shopping behavior in each group. We discuss identity and creativity, power and independence, seeking solitude, emotional release, and companionship as motivations for shopping and what these mean to the retailer. Some women love and others loathe shopping. Our goal in this book is to alert retailers, merchandisers, property developers, and manufacturers about the major dos and don’ts to appeal to women. Retail is detail and it is easy to get the simple elements wrong, leading to unhappy customers. For example, we analyze what women want from retail sales staff and explore the customer and sales assistant relationship and its importance to women. Will shopping remain a female activity or will a new gender balance develop? What are the two consumers segments that present huge opportunities to the retail industry? Insights to these questions are provided in the last chapter. 2012-08-30T02:14:09Z 2012-08-30T02:14:09Z 2011 Book http://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/31629 en application/pdf Business Expert Press
institution Trường Đại học Đà Lạt
collection DSpace
language English
topic Consumer socialization
Shopping malls
spellingShingle Consumer socialization
Shopping malls
Huddleston, Patricia
Minahan, Stella
Consumer Behavior: Women and Shopping
description What does shopping mean to American women? This question is the focus of our book. We profi le the American woman and examine how life has changed since her grandmother was young. Women have many choices about when and where to shop; thus retailers need to understand her needs and wants to attract and maintain her business. We provide a brief history of retailing in the United States to show how the retail industry has changed as women’s lives have changed. Malls have contributed to the development of contemporary society, particularly as a site for relaxation and social connections outside of the home. We examine shopping as a life skill and a craft that is taught, both indirectly and deliberately by parents, particularly mothers. Our research identifi ed fi ve distinct types of shoppers. Most women tended toward or were clearly identifi able as one of these fi ve types. We delve into each shopping typology and discuss the underlying motivations for the shopping behavior in each group. We discuss identity and creativity, power and independence, seeking solitude, emotional release, and companionship as motivations for shopping and what these mean to the retailer. Some women love and others loathe shopping. Our goal in this book is to alert retailers, merchandisers, property developers, and manufacturers about the major dos and don’ts to appeal to women. Retail is detail and it is easy to get the simple elements wrong, leading to unhappy customers. For example, we analyze what women want from retail sales staff and explore the customer and sales assistant relationship and its importance to women. Will shopping remain a female activity or will a new gender balance develop? What are the two consumers segments that present huge opportunities to the retail industry? Insights to these questions are provided in the last chapter.
format Book
author Huddleston, Patricia
Minahan, Stella
author_facet Huddleston, Patricia
Minahan, Stella
author_sort Huddleston, Patricia
title Consumer Behavior: Women and Shopping
title_short Consumer Behavior: Women and Shopping
title_full Consumer Behavior: Women and Shopping
title_fullStr Consumer Behavior: Women and Shopping
title_full_unstemmed Consumer Behavior: Women and Shopping
title_sort consumer behavior: women and shopping
publisher Business Expert Press
publishDate 2012
url http://scholar.dlu.edu.vn/thuvienso/handle/DLU123456789/31629
work_keys_str_mv AT huddlestonpatricia consumerbehaviorwomenandshopping
AT minahanstella consumerbehaviorwomenandshopping
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